Automated backups
Critical data stores are backed up on a recurring schedule so portfolio and resident records can be recovered if something fails.
Security
Enterprise controls for property operations data.
VioraAI is built for operators that handle resident PII, lease documents, payment status, and portfolio workflows. Security is enforced in infrastructure, identity, application design, and day-to-day operations.
We're here for you
Protected from login to lease file. Security infrastructure behind every agent, conversation, document, and workspace.
Enterprise-ready controls
Built for teams that need clear access boundaries, auditability, and security practices suited to high-volume property operations.
Data encryption
Modern TLS protects data in transit, and managed encryption protects customer data at rest across application storage.
Secure conversations & docs
Resident messages, lease files, and agent activity stay inside authenticated product paths with controlled access and retention.
User access roles
Give your team permission levels for the work they need across leasing, operations, and resident workflows—and restrict the rest.
Enterprise security
Network segmentation, monitoring, and operational review practices protect the platform behind every login and agent action.
Data protection
Protecting resident and portfolio data
Property management data includes PII, lease terms, communication history, and operational records. Controls prioritize confidentiality, integrity, and controlled retention.
Encryption at rest
Customer data stores use provider-managed encryption for disks and object storage. Encryption keys are managed through cloud KMS controls.
Encryption in transit
External API, app, and webhook traffic is encrypted with modern TLS. Internal service communication is restricted to trusted networks.
Data minimization
We collect and retain only what is needed to operate leasing, resident, and ops workflows. Access is scoped to job function.
Retention & deletion
Retention follows product and contractual needs. Customer offboarding includes documented data export and deletion workflows.
Vendor processing
Subprocessors that touch customer data are bound by confidentiality and security obligations appropriate to the service.
Document handling
Lease and property documents processed by Document Intelligence are access-controlled and routed through authenticated product paths.
AI data handling
Model usage with operational boundaries
AI agents act on property workflows. Data used for inference is constrained to the customer context required to complete the task, with review controls for exceptions.
Context scoping
Agents receive the conversation, property, and workflow context needed for the action—not unrestricted portfolio dumps.
Customer data use
Customer content is used to operate the product for that customer. We do not sell customer data, and we do not use customer content to train public foundation models.
Human override
Sensitive actions can be escalated to staff. Workspace visibility keeps teams in control of agent behavior and outcomes.
Provider contracts
Model and infrastructure providers are engaged under commercial terms that include confidentiality and processing restrictions.
FAQ
Quick answers about how Viora works with your property operation.
What is VioraAI?
Viora is an AI agent platform for property management—covering leasing, resident communication, operations follow-through, document workflows, and more.
Does Viora replace my staff?
No. Viora covers routine work and after-hours volume so your team can focus on exceptions, relationships, and higher-value decisions.
Which property types does Viora support?
Viora is built for multifamily, student housing, residential, affordable, and commercial portfolios that need consistent coverage across channels.
How does Viora connect to our existing systems?
Viora is designed to work with the systems and information your operation already depends on, including PMS integrations and document workflows where available.
How do we get started?
Book a demo and we will walk through the agents and workflows that fit your portfolio, then outline the right rollout path for your team.
See Viora across your operation.
Book a demo and we will walk through the agents and workflows that fit your portfolio.
Book a Demo